TurboList.ca – Privacy Policy

Effective Date: [October 2025]
Last Updated: [November 2025]

This Privacy Policy explains how 1412539 B.C. LTD. dba TurboList (“TurboList,” “we,” “us,” “our”) collects, uses, stores, and discloses personal information when you access TurboList.ca (the “Website”).

We are committed to protecting your privacy and handling your data in compliance with applicable Canadian laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).

By using TurboList.ca, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of personal information:

a. Information You Provide Directly

When you create an account, post a listing, or contact us, you may provide:

• Name or username

• Email address

• Phone number (if included in your listing)

• Profile details

• Listing descriptions

• Photos, videos, and other uploaded content

• Messages sent through our platform

• Payment-related information (for paid features; processed securely through third-party payment processors)

b. Automatically Collected Information

When you visit TurboList.ca, we automatically collect:

• IP address

• Browser type and version

• Device type and operating system

• Pages viewed, click behavior, and time spent on site

• Cookies and tracking technologies

• Approximate geographic location (city-level)

• Referring links or sources

This information helps us maintain security, improve performance, and analyze platform usage.

c. Information from User Interactions

We may collect content and metadata from:

• User-to-user messages

• Listings and replies

• Reports and safety alerts

• Comments or reviews

For moderation, fraud prevention, and safety, we may monitor communications for policy compliance.

d. Payment Information

For purchases (e.g., featured listings), we may collect:

• Confirmation of payment

• Billing-related information

Important:
We do not store full credit card numbers. Payments are processed by secure third-party providers such as Stripe or similar vendors.

2. How We Use Your Information

We use personal information to:

• Operate and maintain the Website

• Allow users to create accounts and post listings

• Provide communication between buyers and sellers

• Improve platform functionality and user experience

• Process payments for premium services

• Prevent fraud, spam, scams, and abuse

• Authenticate accounts and manage security

• Respond to customer inquiries

• Enforce our Terms of Use

• Display listings and promotional material

• Comply with legal obligations

We may use aggregated, non-identifiable data for analytics, marketing, or operational insights.

3. Sharing of Personal Information

We do not sell personal information.

We may share information only in the following situations:

a. With Service Providers

Such as:

• Hosting companies

• Payment processors

• Email delivery platforms

• Analytics tools

• Moderation and security tools

These partners may handle personal data solely to support TurboList operations.

b. For Safety, Security & Legal Requirements

We may disclose personal information if required to:

• Comply with legal obligations

• Respond to court orders, subpoenas, or government requests

• Investigate fraud, security issues, or illegal activity

• Protect the safety of our users or the public

• Enforce our Terms of Use

c. In the Event of a Business Transfer

If TurboList is sold, merged, or reorganized, personal information may be transferred as part of the transaction.

Users will be notified if ownership changes.

4. User-Generated Content Visibility

Anything you post publicly on TurboList.ca (e.g., listings, photos, descriptions, prices, contact info) may be:

• Visible to all visitors

• Indexed by search engines

• Shared via social media previews

• Used in marketing or advertising of the platform

Private messages are not public, but may be monitored for safety or Terms violations.

5. Cookies & Tracking Technologies

TurboList.ca uses:

• Cookies

• Session tokens

• Analytics scripts

• Pixel tags

These help us:

• Keep you logged in

• Remember preferences

• Prevent abuse

• Measure traffic

• Improve performance

You may disable cookies in your browser, but some features may not work fully.

6. Data Storage & Security

We take reasonable security measures to protect your data, including:

• Encrypted SSL connections

• Secured servers

• Access controls

• Regular system updates

• Suspicious activity monitoring

However, no website can guarantee 100% security.
You acknowledge that you use TurboList at your own risk.

7. How Long We Retain Information

We retain personal information:

• As long as your account is active

• As long as needed to provide services

• As required for refunds, disputes, or legal purposes

• As required under Canadian law

You may request deletion of your account at any time (subject to exceptions listed below).

8. Your Rights Under Canadian Law

Under PIPEDA & PIPA, you have the right to:

• Access your personal information

• Request corrections

• Request deletion (where legally permissible)

• Withdraw consent (this may limit use of the site)

• Request information on how your data is used

To submit a request, contact:

📧 [email protected]

We may require identity verification before fulfilling requests.

9. Children’s Privacy

TurboList.ca is not intended for children under 18.
We do not knowingly collect personal information from minors.

If information is discovered to have been collected from a minor, it will be deleted.

10. Third-Party Links

TurboList.ca may contain links to external websites.
We are not responsible for:

• Their privacy policies

• Their security

• How they collect or use data

Use third-party sites at your own risk.

11. International Users

TurboList.ca is operated in Canada.

If you access the Website from outside Canada, you consent to the processing of your information in Canada, which may have different privacy protections than your jurisdiction.

12. Changes to This Privacy Policy

We may update this Privacy Policy at any time.
Updated versions will be posted with a revised “Last Updated” date.

Your continued use of TurboList.ca after changes are posted indicates acceptance of the updated policy.

13. Contact Information

For privacy-related questions, corrections, or requests:

📧 [email protected]
📍 1412539 B.C. LTD.
dba TurboList
British Columbia, Canada